FREQUENTLY ASKED QUESTIONS
I love your treats but I have something else in mind. How can you help?
We'd be happy to help you put together a special Treat for your pal. Just add the 'Custom Treat' to your cart, fill out the survey and we'll be in touch!
This is the best idea ever and I want my entire office to have a treat. What's the maximum I can order?
We're thrilled that you want to share our Treats with the world and will do our best to accommodate your request. Please email email@example.com and include the number/types of Treats as well as the timeline you're facing and we'll get back to you as soon as we can.
Is this a subscription?
It is not. Treated is a gift-based service and can be ordered on a case-by-case basis.
I make neat stuff. Can we work together?
Obviously! If you think your style aligns with Treated, please submit an inquiry here: We're always looking to partner with people making neat stuff!
How long will it take for my treat to ship?
Currently, Treats ship on Wednesdays and Fridays, weekly.
How much is shipping?
$11 per Treat, domestic
I've changed my mind and want to cancel my order. How do I do that?
Unfortunately at this time, we are not offering refunds or returns. If you want to cancel your order, you can do so within 24 hours of purchasing. Please email: firstname.lastname@example.org with your order number and reason for canceling.