FAQ

 

How long will it take for my order to ship?

Currently, orders ship within 48 hours. You'll receive an email with tracking once it's on its way!

How much is shipping?

$11 per box, domestic

I love your boxes but have something else in mind.
How can you help?

We'd be happy to help you put together something special for your pal. Just add the 'Custom Treat' to your cart, fill out the survey and we'll be in touch!

This is the best idea ever and I want my entire office to get Treated.
What's the maximum I can order?

We're thrilled that you want to share Treated with the world and will do our best to accommodate your request. Please email us and include the amount/types of Treats as well as the timeline you're facing and we'll get back to you as soon as we can.

I make neat stuff. Can we work together?

Obviously! If you think your style aligns with Treated, please submit an inquiry here. We're always looking to partner with people making neat stuff!

I've changed my mind and want to cancel my order.
How do I do that?

Unfortunately at this time, we are not offering refunds or returns. If you want to cancel your order, you can do so within 24 hours of purchasing. Please email us with your order number and reason for canceling.